Germany and EU

The prices stated on the product pages include 19% VAT and other price components. In addition to the prices stated, we charge the following shipping costs per order for delivery within Germany. The shipping costs are clearly communicated to you on the product pages, in the shopping cart system and on the order page.


Shipping costs to 15 EUR (Germany)
3,95 EUR flat rate
DHL package


Shipping costs from 15 EUR (Germany)
free shipping
DHL package


Shipping costs European Union (EU)
9,95 EUR shipping fee
DHL package


All our packages receive a DHL tracking number for shipment tracking. This tracking no. you will receive it automatically in your shipping confirmation email. You can use this number to query the status of your shipment on the DHL website at any time. Here it goes to DHL Tracking

 

delivery times

We send every order after receipt of payment every working day Mon to Fri within 24 hours. We ask for your understanding that no shipping on weekends, holidays and holidays he follows.


DHL package
We basically ship all orders as a DHL package to allow a fast delivery (delivery by appointment, Christmas, Easter, birthday, event). The delivery time is according to DHL by max. 2-3 working days.


EU foreign countries
The shipping costs are due to the higher shipping costs in the EU abroad at 3,95 EUR shipping fee. The delivery times are usually:

Belgium 2-3 days
Bulgaria 3-7 days
Denmark 2-3 days
Estonia 2-6 days
Finland 2-4 days
France 2-3 days
Greece 2-5 days
United Kingdom 2-4 days
Ireland 2-4 days
Italy 2-4 days
Croatia 3-6 days
Latvia 2-5 days
Lithuania 2-6 days
Luxembourg 2-3 days
Malta 2-4 days
Netherlands 2-3 days
Austria 2-3 days
Poland 2-4 days
Portugal 2-4 days
Romania 2-6 days
Sweden 2-3 days
Slovakia 2-4 days
Slovenia 2-3 days
Spain 2-4 days
Czech Republic 2-3 days
Hungary 2-4 days
Cyprus 3-7 days

delivery Policy 

From a value of 15,00 Euro shipping within Germany is free! We also ship your order with DHL. Shipments as a DHL parcel are insured up to 500 EUR and include a shipment tracking. So you can always see where your order is currently. You will automatically receive the tracking ID for the shipment tracking. with the shipping confirmation by email.

The prices stated on the product pages include 19% VAT for Germany and other price components. We deliver within Germany and in the EU to the above shipping costs. The shipping costs will be clearly communicated to you in the shopping cart system and on the order page.

For digital content (e-books, software, etc.) there are no shipping costs. However, we do not currently offer paid digital content.

Shipping notice for public institutions, special program school

At schools, kindergartens, public institutions, we also ship via DHL package as part of the special school program. By telephone order or order by mail, we charge a shipping fee of 5,95 EUR! Public. However, facilities pay conveniently on account with 2% discount if payment is made within 14 days.

Cash on delivery

A payment by cash on delivery, we offer no more. This shipping method is as good as not used by our customers. We ask for your understanding. We are a serious internet shop. Cash on delivery was originally intended to actually receive an order and then pay for the goods. We assure you that you will receive your order in any case. Should something not be to your satisfaction, then you can simply send your order back.